Relay Commerce: Senior Product Manager (Retention)

 

Relay Commerce is an e-commerce enablement platform providing scaling options throughout personalised messaging, social commerce, and buyer retention, serving to retailers navigate the quickly evolving digital panorama with a complete suite of instruments. The Relay suite of options at the moment drives greater than $1 billion in combination incremental gross merchandise quantity for greater than 35,000 retailers.

 

The Relay ecosystem at the moment consists of eight software program merchandise that speed up service provider income progress by means of e mail advertising and marketing automation, on-page conversion optimization, consumer generated content material administration, retention analytics, and subscription administration. Relay’s suite of merchandise are established as key income era instruments for progressive e-commerce retailers worldwide.

 

We’re a globally distributed workforce of forward-thinkers who thrive on collaboration, creativity, and impression. In case you’re obsessed with shaping the way forward for digital advertising and marketing and love the problem of connecting companies with the proper options, we’d love to listen to from you!

 

 

Smartrr, a Relay firm, is a frontrunner in subscription options for e-commerce manufacturers. The platform empowers a whole bunch of Shopify retailers to launch, handle, and scale their subscription and loyalty applications with ease. Smartrr has powered greater than $300 million in transaction quantity—serving to manufacturers construct stronger, extra worthwhile buyer relationships.

 

Peel Insights, a Relay firm, is a retention information analytics platform for seven-figure and bigger D2C and e-commerce manufacturers. It helps data-driven and customer-obsessed D2C manufacturers by offering insights that enhance retention, increase LTV, and improve repeat income. Peel powers buyer and retention information analytics for a whole bunch of Shopify and Shopify Plus manufacturers. D2C manufacturers not on Shopify also can use Peel seamlessly.

 

Relo, a Relay firm, is a repeat income platform designed particularly for FMCG (Quick-Transferring Client Items) manufacturers utilizing Shopify & Klaviyo. Relo makes use of information science to foretell when a model’s clients are able to reorder, attempt a brand new product, or begin a paid subscription and sync that information straight to their e mail platform (Klaviyo).

 

 

We’re in search of a seasoned and visionary Senior Product Supervisor to spearhead the subsequent wave of innovation for our e-commerce software program options. It is a pivotal position for a person with a strong go-to-market (GTM) background and a confirmed monitor report of taking merchandise from idea (0 to 1) to widespread adoption. The best candidate will possess a robust technical acumen, enabling them to collaborate successfully with engineering on advanced challenges, together with the mixing and utility of machine studying fashions and data-driven options. As a key member of our workforce, you can be empowered to assume from first rules, make daring product bets, and essentially form the trajectory of our product choices.

Main Duties

• Develop and execute a complete product technique that aligns with the corporate’s imaginative and prescient and drives important market impression.
• Lead the end-to-end product lifecycle, from ideation and buyer discovery to launch and post-launch optimization, with a robust give attention to go-to-market technique and execution.
• Outline and prioritize a product roadmap that balances innovation, buyer wants, and enterprise aims, with an emphasis on creating distinctive worth propositions.
• Collaborate intently with engineering, design, and information science groups to translate product necessities into tangible and scalable options.
• Domesticate a deep understanding of the e-commerce panorama, our clients’ evolving wants, and aggressive dynamics to determine and capitalize on new alternatives.
• Champion a data-informed tradition, leveraging analytics and consumer suggestions to make knowledgeable product choices and measure success.
• Have interaction with key stakeholders, together with advertising and marketing, gross sales, and buyer success, to make sure seamless product launches and efficient market positioning.
• Drive the event of information merchandise and the mixing of machine studying fashions to reinforce product performance and ship personalised consumer experiences.

{Qualifications}

• 7+ years of confirmed expertise as a Product Supervisor in a SaaS surroundings, with a demonstrated historical past of taking merchandise from preliminary idea to mass adoption.
• A robust background in creating and executing profitable go-to-market methods.
• A stable technical basis with the flexibility to understand advanced software program structure and have interaction in in-depth technical discussions.
• Expertise with machine studying ideas, information merchandise, or a background in information science is extremely fascinating.
• An progressive mindset with a demonstrated skill to use first-principles pondering to uncover distinctive product worth and remedy advanced issues.
• A transparent ardour for taking calculated dangers and a need to make a major impression on product course.
• Wonderful communication and interpersonal abilities, with the flexibility to encourage and lead cross-functional groups.

Bonus Factors

• Direct expertise throughout the Shopify ecosystem.
• A deep understanding of the Direct-to-Client (DTC) and Client Packaged Items (CPG) subscription-based e-commerce panorama.
• A portfolio that showcases profitable product launches and their market impression.

Hiring Course of

• Preliminary Display with the Head of Folks – 45 Minutes
• First Spherical Interview with the Hiring Supervisor – 45 Minutes
• Abilities Evaluation – 3 Enterprise Days to finish
• Technical Interview with the Engineering Supervisor and the Head of Engineering – 1 Hour
• Last Interview with the Chief Income Officer – 45 Minutes
• References
• Provide

Advantages & Perks

• Versatile Time Off
• Public Holidays Off
• Work From House Stipend
• Co-working House Allowance
• Remedy/Psychological Well being Reimbursement
• Paid Parental Go away
• Annual Firm Offsite
• Firm Swag

$110,000 – $140,000 USD per 12 months

 

The bottom wage for this position is $110,000 – $140,000 USD. Last compensation will probably be commensurate with expertise, {qualifications}, and placement. This position additionally consists of fairness as a part of the overall compensation bundle.

 

Relay Commerce is an equal alternative employer. We rejoice variety and are dedicated to creating an inclusive surroundings for all workforce members.