Headquarters: Finland
URL: https://nordhealth.com
EasyPractice is the flagship product for the remedy unit in Nordhealth, that permits clinicians and therapists to deal with administrative work. We’re rising steadily and have greater than 40.000+ customers on our platform. Our software program ecosystem touches 2M+ folks worldwide. So, if you wish to be a part of an agile workforce that’s enthusiastic about fixing issues and turning into higher professionals within the course of, we’d have one thing for you!
In regards to the position
We’re right here to create nice healthcare merchandise. That’s at our very core, but it surely’s the individuals who make corporations nice, not the opposite approach round. We spend extra time with our co-workers than anybody else in our lives. Being a part of an distinctive workforce shouldn’t be solely necessary to your private mindfulness however key to your skilled development.
As a Technical Help Developer at Nordhealth and EasyPractice, you’ll play an important position in making certain easy operations for our clients by resolving advanced technical points escalated from the first line help workforce. Your foremost accountability will likely be to deal with tickets, troubleshoot points, and preserve our system, which primarily includes working with Laravel and Vue.js.
This position is good for somebody who thrives on problem-solving, enjoys a mixture of technical challenges, and has a customer-first mindset.
Your key tasks embody:
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Effectively troubleshoot and resolve technical points reported by way of our help system.
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Examine, debug, and supply fixes for bugs in our Laravel and Vue.js-based purposes.
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Collaborate with the first line help and product groups to make sure well timed decision of tickets and efficient communication with end-users.
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Perceive and prioritize tickets whereas contemplating enterprise and consumer base wants.
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Preserve and optimize current code to reinforce efficiency, scalability, and reliability.
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Doc technical options and contribute to constructing a data base for recurring points.
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Collaborate with the event workforce to escalate and resolve extra advanced points when needed.
Our Tech Stack
We’re large followers of Laravel framework and the completely different instruments of their ecosystem and our tech stack displays that. Our present applied sciences embody:
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Laravel 10.x
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AWS companies
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Vue.js 2.x/3.x
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MySQL 8
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Bootstrap and TailwindCSS
We’re constantly evolving our tech stack to satisfy our customers’ wants and we all the time welcome new concepts.
What is going to aid you to achieve success on this position?
Ideally, you might have already gained some expertise from working in a quick rising, international SaaS firm. As well as, our humble wishlist consists of:
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A powerful background in Laravel Framework, PHP, and Vue.js.
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Expertise troubleshooting technical points in a customer-facing position.
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Stable data of database administration (MySQL, PostgreSQL, and so forth.).
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Means to navigate distant server administration.
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Wonderful problem-solving abilities and the flexibility to work independently in a distant surroundings.
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Distinctive communication abilities, enabling you to translate technical options into customer-friendly language.
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Being a workforce participant.
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A proactive perspective and a ardour for steady studying and enchancment.
Bonus factors for expertise in:
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DevOps practices, Docker, CI/CD pipelines, or automated testing.
What’s in it for you?
At Nordhealth, we do issues somewhat bit in a different way. We worth steady enchancment, various groups and autonomy which drive our collaboration. Our international healthcare area is quickly growing and we’re looking for colleagues who get pleasure from working in this sort of surroundings.
At EasyPractice, we’re in an thrilling progress part, and becoming a member of us now means you may make a tangible impression on our success.
Right here’s what you’ll be able to sit up for:
- A pleasant and supportive workforce surroundings.
- Freedom to work from anyplace in Europe.
- Versatile working hours to take care of your splendid work-life steadiness.
- Annual firm meet-ups to attach with colleagues in particular person.
- ️A remote-friendly tradition with workforce members from around the globe.
- Employment contract or B2B settlement, relying on location.
In case you relish the concept of working in a fast-growing, worldwide setting, and also you’re enthusiastic about contributing to a pleasant and collaborative tradition, then this may very well be the right job for you. Be a part of us and be a part of our ongoing success story. Apply now! We’ll fill the place as quickly as we discover the correct particular person.
To use: https://weworkremotely.com/remote-jobs/nordhealth-technical-support-developer
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