Headquarters: Atlanta, Georgia
URL: https://www.nogigiddy.com/
NoGigiddy is looking for a proactive and customer-focused Entry-Stage Account Supervisor to affix our distant workforce. On this function, you’ll construct and keep relationships with our purchasers, making certain their wants are met and offering distinctive service. This place is ideal for somebody keen to start out their profession in account administration and customer support. No school diploma is required, however sturdy communication abilities and a ardour for serving to purchasers are important.
Key Tasks:
- Shopper Relationship Administration: Construct and keep sturdy relationships with purchasers, understanding their wants and making certain their satisfaction.
- Communication: Act as the primary level of contact for purchasers, addressing their inquiries, issues, and requests promptly and successfully.
- Account Coordination: Help in coordinating shopper accounts, together with organising new accounts, managing renewals, and making certain all shopper data is updated.
- Drawback Fixing: Determine and resolve shopper points proactively, making certain a constructive shopper expertise.
- Reporting: Put together and ship common reviews on account efficiency, shopper suggestions, and repair enhancements.
- Collaboration: Work carefully with inside groups, together with gross sales, advertising and marketing, and buyer assist, to make sure shopper wants are met.
- Shopper Onboarding: Help in onboarding new purchasers, offering them with the mandatory assets and data to get began.
- Suggestions Assortment: Collect and relay shopper suggestions to enhance our companies and shopper expertise.
Abilities and {Qualifications}:
- Communication Abilities: Distinctive verbal and written communication abilities.
- Buyer Service Abilities: Robust potential to grasp and meet shopper wants.
- Organizational Abilities: Capability to handle a number of duties and prioritize successfully.
- Interpersonal Abilities: Robust potential to construct and keep relationships with purchasers and workforce members.
- Drawback-Fixing: Capability to deal with and resolve shopper points successfully.
- Time Administration: Robust potential to handle time and meet deadlines.
- Technical Abilities: Fundamental proficiency with Microsoft Workplace Suite (Phrase, Excel, Outlook) and CRM software program.
Most popular Expertise:
- Expertise in customer support, gross sales, or a associated discipline is a plus however not required.
- Familiarity with CRM software program and account administration instruments is a plus.
- Earlier expertise with gig financial system platforms or staffing apps is a plus.
Training:
- Highschool diploma or equal.
- Related certifications or coursework in customer support, gross sales, or account administration are helpful however not required.
Working Situations:
- Distant Work: The function is distant, permitting for flexibility in work location.
- Collaboration: Common digital conferences and communications with the gross sales and assist groups.
- Instruments: Use of varied communication and collaboration instruments, equivalent to e-mail, video conferencing, and CRM software program.
Wage Vary:
- $20 to $27 per hour, relying on expertise and {qualifications}.
In case you are organized, detail-oriented, and enthusiastic about offering glorious service to purchasers, we’d love to listen to from you! Apply now to affix NoGigiddy and make a distinction within the gig financial system.
To use: https://weworkremotely.com/remote-jobs/nogigiddy-entry-level-account-manager-3
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