Headquarters: Inventive Drive
URL: https://www.creativeforce.team/
Are you commercially savvy, technically succesful, extraordinarily organised and good with of us? Do you converse fluent German and want to help consumers get basically probably the most out of a world-class SaaS platform?
Then that’s the perform you’ve got been searching for. Be part of a lean-by-design, fast-growth and globally recognised B2B SaaS agency as a product specialist centered on the DACH+ markets.
Our much-loved merchandise are in high-demand and confirmed to make a distinction to our consumers’ lives. You might be supporting these consumers with each factor they need to uncover, use and ultimately advocate for our software program program merchandise by the use of clear pre-sales discussions, tight onboarding and responsive, nice help.
SaaS experience (selling and/or supporting) is critical. Sturdy communication experience, endurance, curiosity, keenness to review, and friendliness are key to success on this perform. A strong enterprise instinct will set you apart.
Be part of our Rebel Alliance
Inventive Drive is experiencing tremendous growth and as we scale our efforts in 2025 and previous, we’re searching for enthusiastic and commercially astute individuals to hitch our numerous group of Jedis.
You might be a revered member of our distant worldwide Client Success group and can most likely be correctly supported with the devices, knowledge and options it is important to current distinctive ranges of service.
In time, you’ll grasp the Drive: realizing strategies to work all through departments, align with fully totally different teams and draw on collective expertise to help our consumers. You’ll have the backing you need at every flip to develop that understanding with confidence.
Duties
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Help prospects uncover the exact value they search (“that’s the product you is likely to be searching for”)
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Be taught to be a product expert and confidently reveal and reply product questions with consumers and prospects
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Develop to be an expert in SaaS for recognition programmes, with our help
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Current technically appropriate responses after fastidiously testing important eventualities
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Collaborate with our numerous worldwide group to push us on the vanguard of our fields
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Onboard and help DACH+ consumers on tight schedules
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Reply shortly (we’re huge on velocity)
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Decide and report frequent individual factors for product enchancment
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Ready to really take heed to of us, get to the middle of the issue and see it by the use of to determination
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Convey appreciation and respect to our consumers all the time
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Attempt to assemble trusting relationships based on honesty and transparency
Requirements
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You are a native German speaker with business-level English fluency
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You’re positioned in Germany or someplace in Europe (UTC +1 or +2)
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Minimal 3 years SaaS experience in a technical pre-sales/help perform
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You’ve got implausible interpersonal experience and are an excellent communicator, verbal and written
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A sharp enterprise instinct is a severe profit. Info conversations with goal and spot options in order so as to add precise value!
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You are eager on to talk to of us. 4-five conferences a day solely makes you additional energetic!
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You are eager on fixing points and serving to others resolve theirs
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You write in correctly constructed sentences and be aware of ingredient
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Phrases like HTML, CSS, JS, API, Integrations, Dev console, staging & manufacturing environments, GitHub repo, database queries and so forth is not going to be alien to you. You needn’t know strategies to work them nevertheless it’s best to discover out about them (correctly ample)
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You’re super organised and course of oriented. You is likely to be comfortable using a lot of software program program for quite a few options of the perform. Now we’ve a course of (and kit) for each factor!
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You presumably can work independently, are self-motivated, nevertheless have the benefit of being part of a bunch
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Working remotely matches you fully, your pure work ethic makes you a extreme performer!
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You’ve got entry to fast, reliable internet and a faithful space to work with out distractions
To make use of: https://weworkremotely.com/remote-jobs/creative-force-product-specialist-jedi-german-speaking
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