Creative Force: Product specialist Jedi (German-speaking)

Headquarters: Artistic Drive

URL: https://www.creativeforce.team/

Are you commercially savvy, technically succesful, extremely organised and nice with folks? Do you converse fluent German and wish to assist shoppers get essentially the most out of a world-class SaaS platform?

Then that is the function you have got been in search of. Be a part of a lean-by-design, fast-growth and globally recognised B2B SaaS firm as a product specialist centered on the DACH+ markets.

Our much-loved merchandise are in high-demand and confirmed to make a distinction to our shoppers’ lives. You may be supporting these shoppers with every thing they should uncover, use and in the end advocate for our software program merchandise by way of clear pre-sales discussions, tight onboarding and responsive, pleasant assist.

SaaS expertise (promoting and/or supporting) is necessary. Sturdy communication expertise, endurance, curiosity, keenness to study, and friendliness are key to success on this function. A powerful business intuition will set you aside.

Be a part of our Insurgent Alliance

Artistic Drive is experiencing super development and as we scale our efforts in 2025 and past, we’re in search of enthusiastic and commercially astute people to hitch our various group of Jedis.

You may be a revered member of our distant international Consumer Success group and will probably be properly supported with the instruments, data and solutions it’s essential to present distinctive ranges of service.

In time, you’ll grasp the Drive: realizing methods to work throughout departments, align with completely different groups and draw on collective experience to assist our shoppers. You’ll have the backing you want at each flip to develop that understanding with confidence.

Tasks

• Assist prospects discover the precise worth they search (“that is the product you might be in search of”)

• Be taught to be a product skilled and confidently reveal and reply product questions with shoppers and prospects

• Develop to be an skilled in SaaS for recognition programmes, with our assist

• Present technically correct responses after fastidiously testing vital eventualities

• Collaborate with our various worldwide group to push us on the vanguard of our fields

• Onboard and assist DACH+ shoppers on tight schedules

• Reply shortly (we’re massive on velocity)

• Determine and report frequent person points for product enchancment

• In a position to actually take heed to folks, get to the center of the difficulty and see it by way of to decision

• Convey appreciation and respect to our shoppers always

• Try to construct trusting relationships primarily based on honesty and transparency

Necessities

• You’re a native German speaker with business-level English fluency

• You’re positioned in Germany or someplace in Europe (UTC +1 or +2)

• Minimal 3 years SaaS expertise in a technical pre-sales/assist function

• You’ve implausible interpersonal expertise and are a superb communicator, verbal and written

• A pointy business intuition is a serious benefit. Information conversations with objective and spot alternatives so as to add actual worth!

• You’re keen on to speak to folks. 4-five conferences a day solely makes you extra energetic!

• You’re keen on fixing issues and serving to others resolve theirs

• You write in properly constructed sentences and take note of element

• Phrases like HTML, CSS, JS, API, Integrations, Dev console, staging & manufacturing environments, GitHub repo, database queries and so forth will not be alien to you. You need not know methods to work them however you should find out about them (properly sufficient)

• You’re tremendous organised and course of oriented. You might be comfy utilizing a number of software program for numerous features of the function. Now we have a course of (and gear) for every thing!

• You possibly can work independently, are self-motivated, however take pleasure in being a part of a group

• Working remotely fits you completely, your pure work ethic makes you a excessive performer!

• You’ve entry to quick, dependable web and a devoted area to work with out distractions

To use: https://weworkremotely.com/remote-jobs/creative-force-product-specialist-jedi-german-speaking