Bask is one of the best telehealth platform in the marketplace. Our mission is to empower entrepreneurs and companies to launch a DTC telemedicine firm shortly and simply, abstracting away the complexities of the trade into an easy-to-use platform. With lots of of options to fulfill the distinctive wants of telehealth, we put all of the instruments in our prospects palms for fulfillment. We’re a quickly rising startup, and we work with care and intention to create a high-performance firm with the next in thoughts:
- Velocity Wins. Make choices, transfer shortly, and know that if issues go improper, it is okay for you and the corporate.
- Instinct, Then Information. We’re a data-driven firm. We begin with our instincts after which use information to validate our choices and enhance
- Miles, Not Inches. Considering small is a self-fulfilling prophecy. Favor daring concepts over incremental modifications
- Buyer-Obsession. We’re obsessive about serving to all our prospects launch multi-billion-dollar corporations with ease. We accomplish this by understanding our prospects extremely effectively and discovering methods to make their companies higher.
- Possession & Accountability, collectively. We embody a tradition of utmost possession, accountability, and teamwork. We depend on each group member to take duty for his or her work, embrace a proactive mindset to beat challenges, and work collectively to realize our collective success
We’re Trying For
A self-starter who’s enthusiastic about enhancing the shopper expertise; you are taking delight in demonstrating the worth of the services and products to your prospects. You suppose exterior of the field, excel at inventive problem-solving, and are comfy taking up tasks that you’ve got probably by no means executed earlier than! You’re a people-person – empathetic, self-aware, low ego, and intensely optimistic – and are comfy working in a small collaborative group the place you will put on many hats. You’re passionate and proficient in written and spoken communications.
On this job, you’ll:
- Construct robust relationships with Bask’s prospects and personal the total buyer lifecycle, together with onboarding, worth realization, engagement methods, growth, and renewals
- Companion with buyer stakeholders to develop customized engagement initiatives that drive consumer adoption and help the distinctive wants of their sufferers
- Handle all present buyer information
- Analyze buyer engagement metrics and use them to speak worth, tendencies, and alternatives with key stakeholders
- Ship program demos, present insightful technical solutions, and suggest inventive methods to get probably the most out of the Bask platform
- Discovering consolation in working in a fast-paced startup surroundings
- Believing no process is simply too small and no process is simply too tall
- Work Weekends
Necessities
- 5+ years of expertise in Buyer Success, Shopper Providers, or Buyer Success at a SaaS group
- Expertise in e-commerce
- Expertise with large- to enterprise-sized buyer ebook of enterprise
- Inventive drawback solver with a willpower to succeed
- Unbiased and motivated, with the knowledge to hunt assist the place wanted
- An entrepreneur
- Extremely articulate, potential to speak successfully each when talking and writing
- Extremely organized, with the flexibility to juggle a number of tasks in a fast-paced surroundings
- Comfy collaborating with completely different groups (product, gross sales, advertising, and many others.)
Apply Now
Let’s begin your dream job
Source link
