
The Drawback We’re Fixing
Most individuals who attempt to study a language give up. Not as a result of they’re lazy, however as a result of conventional apps optimize for streaks and gamification as a substitute of precise dialog expertise.
We’re constructing one thing totally different: a language studying expertise that will get folks talking from day one and retains them coming again as a result of they’re really having conversations, not simply finishing classes.
The Alternative
You will personal the core product expertise for Jumpspeak—the app that a whole lot of hundreds of learners use to achieve actual conversational confidence in new languages. This is not about managing a crew or attending technique offsites. That is about delivery options that immediately impression whether or not somebody can order espresso in Paris or negotiate a deal in São Paulo.
You will work immediately with our CEO and small product crew to form what language studying ought to really feel like. Not by 50-slide decks, however by fast experimentation, consumer interviews, and information.
What You will Really Do
Personal the Product (not only a function)
- You’re the DRI for our cell app expertise end-to-end—onboarding, lesson design, dialog follow, retention mechanics
- Outline what success seems to be like, then construct and iterate till you hit it
- Make the laborious tradeoffs between what customers say they need and what information exhibits they want
- Ship weekly, not quarterly
Remedy Actual Retention Issues
- Work out why learners cease displaying up and repair it (trace: it isn’t gamification)
- Design studying experiences that create real progress, not simply dopamine hits
- Stability pedagogical effectiveness with engagement—you may’t train somebody who’s not there
- Run experiments on lesson construction, issue curves, dialog codecs
Go Deep on Person Psychology
- Spend severe time speaking to customers—those who love us, those who churned, those caught on lesson 5
- Perceive what makes somebody prepared to really feel silly whereas studying a language
- Design for moments of breakthrough (“I simply had my first actual dialog!”)
- Know your consumer segments chilly: why does a 40-year-old skilled study in a different way than a 22-year-old traveler?
Work Cross-Functionally (However Keep within the Driver’s Seat)
- Accomplice with engineers to scope what’s attainable vs. optimum
- Collaborate with our Head of Inventive Technique to align product expertise with acquisition messaging
- Work with content material/pedagogy crew on lesson design—you personal the expertise, they personal the curriculum
- Ship options that progress can really leverage
Use Information, Do not Cover Behind It
- Analyze cohort retention, function adoption, session depth metrics day by day
- Run A/B exams on every thing—lesson size, dialog codecs, UI patterns
- Know when to belief the info and when to belief your judgment
- Construct easy dashboards that present what’s working (and what’s dying)
Suppose Worldwide From Day One
- Contemplate how options work throughout languages, cultures, studying motivations
- Design for markets we’ve not entered but
- Perceive that “dialog follow” means various things in Tokyo vs. Madrid
- Work with localization to make experiences really feel native, not translated
You Ought to Apply If
You Have:
- 5-8 years in product administration, with no less than 3 years delivery shopper cell merchandise
- Observe report of measurably bettering retention or engagement metrics (inform us the numbers)
- Expertise at a shopper subscription app or freemium product (you perceive the funnel)
- Consolation writing specs, operating experiments, and dealing in Figma/analytics instruments your self
- Technical information and expertise to speak and perceive absolutely what the engineering crew requires
- Expertise utilizing some Figma or different design instruments to successfully talk what you want
- Shipped options utilized by 100k+ folks
Bonus Factors:
- You’ve got realized a language (efficiently or unsuccessfully—each train you one thing)
- EdTech or studying product expertise
- Labored on worldwide merchandise or market dynamics
- Expertise with AI/conversational interfaces
- Background in linguistics, schooling, or behavioral psychology
- You’ve got constructed for each engagement AND studying outcomes (these usually battle)
You Are:
- Snug with ambiguity—we’re nonetheless determining what works
- Opinionated however not dogmatic—robust convictions, loosely held
- Prepared to be fallacious shortly so that you will be proper finally
- Person-obsessed however data-informed (not data-paralyzed)
- Low ego about whose thought ships, excessive ego about high quality
- Energized by delivery, not by speaking about delivery
You Ought to NOT Apply If
- You wish to handle a crew immediately (that may come, however not day one)
- You want excellent specs earlier than constructing
- You assume your job is to jot down PRDs for others to execute
- You are in search of a “strategic” function (that is hands-on)
- You wish to work on 10 issues directly (you will personal 2-3 huge bets)
- You want enterprise software program stability (we transfer quick and break issues often)
What Makes This Function Totally different
You will Have Actual Possession
- This is not a “Product Supervisor 2” function the place you personal a button—you personal the expertise
- Direct entry to CEO and skill to affect firm technique
- Authority to kill options or experiments that are not working
- Your work exhibits up within the app folks use day-after-day
You will Remedy Fascinating Issues
- How do you train dialog with out it feeling like a chatbot?
- What’s the suitable steadiness between construction and suppleness in studying paths?
- How do you make somebody really feel progress when language studying is inherently gradual?
- Are you able to construct one product that works for 18-year-olds and 60-year-olds?
You will Work With Sharp Individuals
- Small crew that ships quick and debates concepts overtly
- Engineers who care about craft and consumer expertise
- Advertising and marketing crew that understands product deeply (they are not simply pushing advertisements)
- Management that is constructed profitable shopper merchandise earlier than
You will Really Affect Individuals’s Lives
- Customers ship us movies of themselves having their first dialog in a brand new language
- Your work helps folks get jobs, join with household, journey with confidence
- This is not social media—it is a software folks use to genuinely enhance their lives
The Unusual Perks
- Excessive consumer entry: Discuss to customers weekly, attend consumer interviews, learn assist tickets
- Quick iteration: Ship small, study, iterate—not waterfall planning cycles
- Information transparency: Full entry to all product metrics, no gatekeeping
- Studying finances: We would be hypocrites if we did not assist your studying targets
- Language studying: Free Jumpspeak premium (clearly) + finances for tutors/courses
- Distant flexibility: Work from anyplace, cheap timezone overlap with crew
- Precise work-life steadiness: We’re constructing a language studying app, not curing most cancers—go reside your life
What We Care About
We’re not impressed by:
- The place you went to high school
- Whether or not you labored at a FAANG firm
- What number of frameworks you may name-drop
- Your capacity to make lovely slide decks
We’re impressed by:
- Merchandise you’ve got shipped that individuals really use
- Issues you’ve got solved with incomplete info
- How you concentrate on tradeoffs
- Your capacity to articulate why one thing failed and what you realized
- Real curiosity about how folks study
How you can Apply
Ship us:
- Your resume (preserve it to 1-2 pages)
- A brief notice (not a canopy letter, simply 2-3 paragraphs) answering:
- What’s a product choice you made that improved retention? What was the metric change?
- Why language studying particularly? (For those who do not care about this area, this is not the function for you)
- Non-compulsory however fascinating: Present us the way you assume
- A function you’d kill from Duolingo and why
- A retention experiment you’d run in your first month at Jumpspeak
- A product that does engagement + studying nicely (would not should be language studying)
We’ll reply to everybody inside one week. First spherical is a 30-minute dialog about how you’re employed, not a case research presentation.
We’re an equal alternative employer. We do not care about your background, we care about your capacity to construct nice merchandise. For those who want lodging through the interview course of, simply ask.
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