Headquarters: 158 Mill St, Rahway New Jersey, 07065
URL: https://www.leisuremod.com
Place Overview:
As a Stay Chat Buyer Service Consultant, you can be the primary level of contact for patrons looking our on-line retailer. You’ll present real-time assist by means of our web site’s chat platform—answering questions, aiding with orders, resolving points, and delivering an distinctive buyer expertise that displays the LeisureMod model.
This position is 100% distant and ultimate for somebody who communicates clearly, sorts shortly, and enjoys a fast-paced digital surroundings.
Key Obligations:
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Reply promptly to buyer inquiries by way of dwell chat in an expert and pleasant method
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Help clients with product info, order placement, transport updates, and return/alternate assist
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Troubleshoot buyer issues and escalate points when mandatory
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Preserve correct and arranged chat information inside our CRM system
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Meet high quality and response-time targets
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Present suggestions on recurring buyer points to assist enhance processes
Necessities:
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Earlier expertise in customer support, ideally in a dwell chat or e-commerce surroundings
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Robust written communication abilities and wonderful grammar
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Quick and correct typing (30+ WPM most popular)
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Means to multitask throughout a number of chat home windows
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Dependable web connection and quiet workspace
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Empathy, endurance, and a customer-first mindset
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Means to work scheduled shifts, together with occasional weekends or holidays
The way to Apply:
Please ship your résumé to:
E-mail: sheila@leisuresmod.com
To use: https://weworkremotely.com/remote-jobs/leisuremod-furniture-customer-service-representative
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