Shippo: Engineering Manager, Web App (Remote)

Right here at Shippo, we’re the delivery layer of the web and we contemplate ourselves to be one of many core constructing blocks of e-commerce. Our mission is to make retailers profitable by way of world class delivery. With our merchandise and options, we degree the enjoying area by offering our clients with best-in-class options that in any other case wouldn’t be out there to them. By way of Shippo e-commerce companies, marketplaces, platforms and a wide range of logistics infrastructure suppliers are in a position to hook up with delivery carriers all over the world from one API and dashboard. We offer our clients with probably the most aggressive delivery charges, print labels, automated worldwide paperwork, cargo monitoring, facilitate the returns course of and extra.

How we’ll ship success:

As an Engineering Supervisor for one in all Shippo’s internet software groups, you’ll lead a cross-functional group of backend, frontend, and fullstack engineers. Your workforce owns our Order Administration system — the inspiration that powers retailers’ potential to handle, fulfill, and monitor their orders — and contributes to product-led UX initiatives that enhance the end-to-end delivery expertise.

You’ll play a crucial function in defining technical path, driving execution, and rising engineers whereas partnering intently with Product, Design, and different engineering groups.

Delivery & dealing with tasks:

• Lead, mentor, and develop a various workforce of backend, frontend, and fullstack engineers
• Set path for the Order Administration area — making certain scalability, reliability, and maintainability
• Personal UX and Webapp core expertise enhancements that improve service provider success and operational effectivity
• Companion cross-functionally with Product and Design to outline roadmaps, ship high-impact options, and iterate shortly
• Foster a tradition of possession, accountability, and steady enchancment by way of compassionate candor and clear suggestions
• Champion engineering excellence: reliability, efficiency, observability, and automation throughout companies and internet functions
• Personal SLAs/SLOs for key Order Administration APIs and workflows, driving adoption of greatest practices throughout dependent techniques
• Lead incident response and root trigger evaluation with a give attention to studying and prevention
• Contribute to the technical roadmap, balancing product innovation with system well being and technical debt discount

Necessities

• 3+ years of expertise managing software program engineering groups, together with hiring, efficiency, and profession growth
• 9+ years of general software program engineering expertise with a monitor document of delivering complicated, scalable techniques
• Robust backend technical basis (Python, Go, Java, or Ruby) and familiarity with fashionable frameworks (e.g., Django, FastAPI)
• Confirmed expertise designing, integrating, and sustaining APIs (REST, gRPC, SOAP)
• Robust communication expertise, with the flexibility to affect throughout groups and disciplines
• Deep buyer empathy and a give attention to delivering measurable worth to retailers
• Expertise main groups by way of each technical execution and organizational change

Bonus

• Familiarity with React.js and fashionable JavaScript frameworks
• Expertise with SQL and NoSQL databases (e.g., DynamoDB)
• Publicity to event-driven architectures and queue techniques (e.g., Redis, Kafka, NSQ)
• Expertise managing exterior vendor integrations and companion APIs

$175,000 – $238,000 a yr

We imagine compensation is a customized expertise and are commited to honest and equitable compensation practices. The usual base pay vary for this function is min is $175k to a max $238k annual wage. Since we’re targeted on hiring Shippos In all places, we now have 2 US pay ranges, a typical compensation vary for almost all of the US and a typical +1 compensation vary for individuals who reside in areas the place the price of labor is larger, reminiscent of NYC and California.

The precise base pay depends upon many elements, reminiscent of: monetary budgets, work expertise, coaching, transferable expertise, enterprise wants, and market worth. The bottom pay wage ranges are topic to vary and could also be modified sooner or later. Whole compensation for this function will embody, fairness, medical, dental, imaginative and prescient and different advantages famous in our Shippos “package deal” part.

Right here at Shippo, we rejoice inclusivity and are dedicated to creating equal entry to alternatives for folks from all backgrounds, views and geographies. These values outline who we’re and every little thing we do. All certified people are inspired to use. In the event you want help, or an inexpensive lodging in the course of the software and recruiting course of, please contact us at lodging@goshippo.com

Our folks, very similar to the packages we assist ship, are everywhere in the world. This implies, by way of our remote-first program, “Shippos In all places”, our roles may be primarily based anyplace within the US apart from Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and lots of roles may be primarily based internationally.

For areas exterior of the US and Eire, the employment contracts are powered by Remote.com (all Shippo perks nonetheless apply – together with fairness!). What we need to emphasize is which you can achieve success at Shippo no matter location.

We leverage AI to evaluate all resumes in the course of the software section to make sure equity, comprehensively consider every submission, and mitigate bias. Nonetheless, all choices at each stage of the method are made by an actual particular person.