Headquarters: Distant
URL: https://flightcx.com/
Flight builds remote-first buyer assist groups for rising startups who put individuals first. By way of a mixture of workforce staffing and session, we accomplice with everybody from early-stage founders making their first assist rent to established leaders scaling their groups to assist them run excellent buyer expertise applications.
We’re on a mission to globalize entry to careers in buyer expertise and advance a human-centered mannequin that helps our group of purchasers, clients, and workers alike.
We’re in search of buyer assist representatives who share our values of service, inclusion, belief, and cooperation and who’re enthusiastic about offering top-notch assist to our purchasers and their clients.
What you may do:
- Deal with buyer inquiries by way of dwell chat, e mail, and/or telephone to reply their questions and supply options
- Present correct info to clients by utilizing quite a lot of digital instruments
- Share ideas for buyer expertise enhancements together with your workforce and shopper
- Work to satisfy and exceed productiveness and high quality targets
- Characterize Flight to our purchasers in knowledgeable and pleasant method
What we search for:
- Prior buyer assist expertise
- Wonderful verbal and written communications expertise in English as demonstrated by a robust rating on an English proficiency check
- A excessive degree of empathy and emotional intelligence
- Prime-notch drawback fixing expertise
- Adaptability and a growth-learning mindset
- In a position and prepared to work full-time on any shift
- Out there to work Saturday or Sunday
What we provide:
- A versatile, distant work setting
- International group of gifted teammates joined by a ardour for serving to others and dedication to supporting each other’s success
- Studying and improvement applications so you possibly can continue to grow your expertise and profession
- Early stage startup with plenty of alternative for possession and influence
- Paid break day
This function is particularly open to candidates in Honduras. To work at Flight, you will need to have a checking account that accepts ACH or wire transfers in United States {Dollars} (USDs). We suggest on-line banks, corresponding to Wise, Mercantil, Facebank, and Payoneer, if you’re in search of an possibility. These on-line banks are secure and safe and help you obtain USD and switch to your native financial institution.
Flight is an equal alternative employer who celebrates range. We don’t discriminate on the premise of race, coloration, ancestry, faith, intercourse, nationwide origin, sexual orientation, age, marital standing, incapacity, gender identification or Veteran standing.
To use: https://weworkremotely.com/remote-jobs/flight-cx-remote-customer-support-representative-honduras
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